Henkel

One global standard for travel and expense — across 68 countries.

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68 countries
1 global tool

Henkel replaced a patchwork of regional expense tools with SAP Concur. The result is secure, controlled, user-friendly spend management across 68 countries.

Too many tools. Too much risk.

When every region runs its own system, a global process becomes many local ones. At Henkel, that meant inconsistency, errors, and exposure found in audit.

Henkel used different travel and expense tools in different regions. Errors crept in, and audits found IT security incidents. Henkel chose to move to a single global platform, SAP Concur, and began with security. Only after a joint security review had checked and approved everything did the global rollout begin. Today Henkel has one consistent view of T&E, stronger controls, and a tool its employees find easy to use.

What Henkel runs today:

  • SAP Concur Travel and Concur Expense: one end-to-end T&E process worldwide
  • ExpenseIt: snap a receipt and the expense is captured automatically
  • Consultative Intelligence: expert insight to keep improving the programme
  • Essential Care and User Support Desk: ongoing support for administrators and employees

Clarity for finance. Simplicity for employees.

See everything
One platform gives Henkel a single global view of how T&E is working.

Control everything
The same controls apply in every country, so the gaps behind past audit findings are closed.

Built for the people who use it
Employees are the first people who have to use the tool, so it has to be easy. SAP Concur is.


"We had different solutions globally, and this was causing quite some errors. We had audits where we had some IT security incidents. This made us decide to change the tool and come to one global solution: SAP Concur."
— Jaak van Wanseele, Global Process Owner T&E, Henkel


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